FAQ
What is your return policy?
All pieces can be returned or exchanged within 30 days of purchase in original condition. *Excluding sale items. All sale items are final sale. Refunds will be processed after all items are received. For an exchange, an e-gift card will be issued.
How high quality is your jewelry?
Say good bye to cheap metal jewelry that rust.
All metals we offer are premium and hypo-allergenic. All of our items are curated and or handmade in-house. We make sure all of our pieces are hypo-allergenic and safe with water. MêLANT pieces are handled with love and care. Learn more about our material and care here- Material & Care
What's your sizing? Can you make custom sizes?
Yes, we do custom sizing. Please leave a note with your preferred sizing in your optional note tab when you check-out. MêLANT believes in inclusive culture. Most of our items are adjustable so you won't have to be anxious about sizing. If you are unsure about sizing, click on- What's my Size?
Can I pick up my order?
Yes, we offer contact-less local pick up at our studio in Port Moody. Simply choose local pick-up option at check out instead of shipping. All orders will be ready for pick up in 24 hours. Please contact us at melant.jewelry@gmail.com | @melant.jewelry on instagram to schedule your pick up, or leave a preferred date and time at the note section of check-out.
Shipping
Reliable shipping
All orders are processed and shipped within 1-2 business days. We offer variety of shipping methods to fit your needs. Explore your shipping options here- Shipping & Delivery
Order tracking
Tracking will be available through email after your order has been fulfilled. They will be sent out automatically once they have been sent out.
Get in touch
Reach out to us by live chat online, email, and instagram.
About us
Inclusive
Inclusive unisex jewelry line. Beauty doesn't come in single race or gender. Express yourself- be yourself.
Proudly Canadian
Founded at the heart of beautiful Vancouver, BC in 2020 with a vision to create a jewelry brand that would cater to gender-neutral minimalism.
Introducing
Gift Packaging
Upgrade your gifting to another level by adding the gift wrapping option. Our gift boxes are decomposable and wrapped with double satin ribbon for that extra touch of luxury.
Introducing
Gift-card
You can now send your love anywhere in the world with E-gift cards. Not sure what to get them? Let them decide.